Weeks after a trade, the money is pulled back: a Pix contested through the MED, a bank recall claiming fraud, a card-funded payment charged back. You already released the crypto. We will not pretend otherwise: iEscrow cannot undo a release, and no escrow can make a bank reverse its decision. What you can do is narrower, and it starts with what you accepted in the first place.
What you can still do
- 1Collect the file: the trade record (counterparty, declared payment, your confirmation, the times), the original receipt, the chat. On iEscrow this exists for every trade.
- 2Go to your bank’s fraud desk with it and contest the reversal. A documented trade with an identified counterparty is a different conversation from an unexplained credit. In Brazil, a seller in Goiás won in court against a MED reversal with exactly that file (Livecoins, 18/08/2025).
- 3If the reversal claims fraud, file a police report naming the counterparty. Banks act on reports.
- 4Do not pay anyone who offers to "recover" your money for a fee.
Why it happened, and the only real prevention
- Methods where the payer can reverse on their own (PayPal, Venmo, Cash App, Skrill, Neteller) are the classic vector. iEscrow does not offer them at all.
- Pix is a push payment the payer cannot reverse by themselves, but the MED lets the payer’s bank open a reversal for up to 80 days on a fraud claim. We do not call it irreversible; we say the payer cannot reverse it on their own.
- Bank transfers in most countries only come back by court order or a fraud finding. The file is what decides that finding.
We do not promise a reversal will never come. We promise it will not find you empty-handed. See Which payment methods can be reversed after you sell crypto.