Help center
What do you want to understand?
All of iEscrow's information in one place. Search for any topic or browse by category.
Featured articles
What is iEscrow and how does it work?
A hybrid P2P exchange where a smart contract acts as arbiter — for crypto, and also for products and services.
Read
Your first trade, step by step
From finding a listing to receiving your crypto - everything that happens in a trade.
Read
Depositing crypto
Every user has their own deposit addresses; you send to that address and it's credited once confirmed on the network.
Read
Withdrawing crypto
Withdrawals require two-factor verification and an email code; you choose the outgoing network.
Read
Posting a listing and trading on the marketplace
Create buy or sell listings, or accept other people's; each trade opens an escrow.
Read
What is escrow and why does it protect you?
The contract holds the crypto in guarantee and only releases it once what was agreed has been fulfilled.
Read
Disputes: how they get resolved
If there's a problem, each side presents their version (even on video) and a mediator releases or refunds.
Read
Platform fees
The fee is 0.25% of the trade, split between both parties, with a 25% discount if you pay with $ESCROW.
Read
How your funds are held
Each trade's crypto is held by a smart contract, and withdrawals are protected with 2FA.
Read
Official iEscrow channels
The only iEscrow accounts on social networks. Any other account using our name is fake.
Read
Didn't find what you were looking for?
Write to us and the support team will get back to you.