🔐 Security & account

Changing your email, password, or deactivating your account

Basic account management: access details, resetting 2FA, and deactivation.

Password

If you forgot your password, use the reset password option on the sign-in screen and follow the instructions sent to your email.

Email

You can update your email from your account settings. Keep in mind email is unique per account.

Resetting 2FA

If you changed phones or lost your authenticator, request a Google Authenticator reset to link it again.

Deactivating your account

If you want to stop using iEscrow, you can deactivate your account from settings. Before doing so, withdraw your entire balance and close any open trade.

For anything you can't find or complete on your own, write to us through the contact form.
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Related articles

How your funds are held
Each trade's crypto is held by a smart contract, and withdrawals are protected with 2FA.
Enabling two-factor verification (2FA)
With Google Authenticator you add a mandatory security layer required to withdraw funds.
Official iEscrow channels
The only iEscrow accounts on social networks. Any other account using our name is fake.
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